> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.e-garderobe.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I return an ordered product?

Purchased products can be returned within 14 days from the date was received. Returned products can not be worn or used and all the security tags have to be attached. The product must be returned to E-Garderobe in the same condition as it was shipped to the customer. Make sure to pack your return package in a secure way so it will not get any product damage during the return shipment. The product return will be only accepted if all of the above conditions are met.