Should I wash the rented outfit?
Should I wash the rented outfit? Please don't ! Just return the dress to us and we will take care of the laundry. If accidentally you would stain your outfit, still please do not try to remove it by yourself.Few readersHow does E-Garderobe work?
Pick your dream garment We feature an endless collection with more than 1500 units from top international designers. Sizes range from XS to XL, which means we have something for everyone. Search thousands of looks by date, size, style, occasion and more - our search filters will help you to find a perfect garment that will fit to your body type and event. Please read our stylist notes and measurements of each garment located in every product tab. Find the right size To guarantee that you wilFew readersCan I remove the safety tag attached to the garment?
Can I remove the safety tag attached to the garment? Yes, before you wear the item you should cut off the safety tag attached to it. Please do not remove the tags inside the garment. If your order is a try - on please do not remove the safety tag. Also if you are not going to wear the item and you are willing to return it, please do not remove the tag.Few readersCan I rent the item directly after I try it on at home?
Can I rent the item directly after I try it on at home? Yes, if it is available for rental on the requested dates. ( You can check the availability on the calendar on our webpage). All you need to do is book the dress on our webpage, cut off the safety tag and enjoy your outfit!Few readersIf the item doesn't fit me, can I return it?
If the item doesn't fit me, can I return it? If the garment that you ordered doesn't fit you, it is possible to return or exchange it ( other style, size, date). Money can only be returned as a gift card that you can use for E - Garderobe purchases. In case you ordered a try - on or the chosen size doesn't fit you, please do not remove the safety tag. Only this way we can be sure, the item wasn't used and we can proceed with the return. Please remember that the returns do not include the shipFew readersCan I iron or steam my outfit?
Can I iron or steam my outfit? We do our best to deliver the garments to our customers perfectly clean and ironed. However if the outfit arrives a little bit wrinkled you can iron it on the lowest temperature level or preferably you can use the steamer.Few readersWhen shall I book the item I am interested in?
When shall I book the item I am interested in? You can book the item on our webpage up to 3-4 months in advance. We advice to set the rental period starting from 1-2 days before the date of your event. It is better to have time to try on the garment and have a possibility to exchange it if it doesn't fit you.Few readersWhat if I don't return the item on the required date?
What if I don't return the item on the required date? If the last day of your rental period is a Sunday or a holiday it is okey to return the item on the next working day. In case of any other delay there is an additional fee of 100 zł for each day of the delay.Few readersWhen shall I return the outfit?
When shall I return the outfit? You should return your order on the last day of your rental period (either on the 4 th or 7 th day) . In case your order was a try - on, please return it the next day after you received it. If you are using the subscription, please return your items on the 4 th day of your rental period.Few readersDoes E-Garderobe have a showroom where I can come and try on dresses?
YES! You can come and try on dresses at E-Garderobe showroom located at: Mokotowska 45, flat 7, floor 4 in Warsaw. In the showroom, you can try on almost all the styles free of charge. In our showroom we also offer a free stylist appointment. E-Garderobe showroom is open from: Mon-Fri: 11-19, Sat: 12-16. You do not need to make an appointment to visit the Showroom. If you want to make sure that the dress that you is available to try-on in the Showroom - Please select the product, click on the siFew readersHow does a one-day rental work?
It is very easy! Pick a rental date on the day of your event and get a package delivered straight to your home, office or hotel. Wear your rented dress in the afternoon or evening and you look gorgeous! Next day, drop off your package to Żabka / DHL by 12 p.m. If you have any troubles with returning your package or need an additional assistant please don't hesitate to contact us via e-mail or give us a call. Please remember that all the returns done after 12.00 p.m. will be charged an additFew readers