• Do I have to be registered on the website (have an account) to purchase a package?

  Do I have to be registered on the website (have an account) to purchase a package? Yes, you need to be registered in order to buy the package.Popular

• How many guests are included in the rental package?

  How many guests are included in the rental package? The package includes rental for 2 – 10 guests.Popular

• Where shall I enter the code from the e-mail I received?

  Where shall I enter the code from the e-mail I received? You should enter the code in the cart section, before finalizing your transaction.Popular

• How far in advance can I buy the package?

  How far in advance can I buy the package? The package can be purchased maximum 1 year in advance. ( Individual codes enabling free rentals for guests, after purchasing the package are valid for one year from the moment they are received)Popular

• For how long I can rent a dress within the package?

  For how long I can rent a dress within the package? The package includes rentals up to 7 days.Popular

• Does the package include rental of all the dresses available on the website?

  Does the package include rental of all the dresses available on the website? Yes, all dresses are available for rental in the E – Garderobe package.Some readers

• Do the dresses selected in the package have to be all ordered to the same address?

  Do the dresses selected in the package have to be all ordered to the same address? No, each of the guests has their own code, which entitles them to order individually to the chosen address.Some readers

• In case if the event gets cancelled, would I be entitled for a refund?

  In case if the event gets cancelled, would I be entitled for a refund? No. The package is an additional service and it doesn’t cover refunds, only an exchange for a different type or size of the dress.Some readers

• Can I purchase the package only by person in the showroom?

  Can I purchase the package only by person in the showroom? No, the package can be purchased directly via our website and delivered throughout Poland. It is also possible to purchase the package personally in the showroom.Some readers

• How can I collect the dresses?

  How can I collect the dresses? Dresses can be picked up personally at our showroom at Mokotowska 45/7 or can be delivered to the chosen address.Some readers

• How many dresses are included in the package?

  How many dresses are included in the package? As part of the package you can rent from 2 – 20 dresses.Some readers

• How do I return the dresses?

  How do I return the dresses? If the dresses were sent to your chosen address, just pack them in the same box in which you received them and drop them to the nearest DHL point. If you pick up the dresses in person at E-Garderobe showroom, the return should also be made in the showroom.Few readers

• Would I be able to exchange the dress if it doesn’t fit me?

  Would I be able to exchange the dress if it doesn’t fit me? Yes, you would be able to exchange it for another size.Few readers

• Does each of the selected guests have to create an account on the website to place an order?

  Does each off the selected guests have to create an account on the website to place an order? It is recommended for each of the guests to create an account in order to have access to the order's historyFew readers

• Would I be charged extra if the dress gets damaged or dirty?

  Would I be charged extra if the dress gets damaged or dirty? The insurance covering the costs of small repairs is included in the package.(The exception is when the dress returns completely damaged. In that case, you will be charged for major repairs or for the costs of a new dress)Few readers

• Do I need to dry-clean the dresses before returning them?

  Do I need to dry-clean the dresses before returning them? No, we will take care of the dry-cleaning for you.Few readers

• Do all the dresses booked within the package have to be reserved for the same date?

  Do all the dresses booked within the package have to be reserved for the same date? Yes, the booking date for all of the dresses rented within the package needs to be the same.Few readers