• How do I return the parcel?

  How do I return the parcel? In order to return your rented merchandise you shall pack it in the same box that you received it in. We are reusing the boxes, that's why please do not stick anything to them. Inside the box you will fid a packing envelope together with a return shipping label. Then please drop off the parcel in the nearest DHL service point in your city. If you do not find the return label please contact our customer service department. Please return the parcel before 1 p.m on tSome readers

• How do I return the items rented in the showroom?

  How do I return the items rented in the showroom? Please return them directly to our showroom at Mokotowska 45/7 street. We are open from Monday to Friday from 11 - 19 and on Saturdays from 12 - 16. Please return your merchandise on the last day of your rental period. If the return date is on Sunday or a holiday, please return the items on the next working day.Few readers

• How do I return the accessories?

  How do I return the accessories? Please pack them in the box together with the dress and use the pre-paid return shipping label to the following address: Techno Dry & E-Garderobe ul. Tamka 29, 00-349 WarszawaFew readers

• What if my return date is on Sunday or a holiday?

  What if my return day is on Sunday or a holiday? In this case please return the parcel on the next working day.Few readers

• Shall I wash the clothes after using them ?

  Shall I wash the clothes after using them? Please don't. We all take care of the laundry.Few readers

• What if I don't return the items on time ( refers to 1, 4 and 7 days rental)

  If the last day of your rental is on a Sunday or a holiday - send your package back to us on the following business day. In most cases, we do not charge any extra penalties for delays. If you have any problems with returning your rental on time, please contact us directly via e-mail or give us a call. If the rental was not made on time and you didn't contact E-Garderobe, we will charge you a penalty of PLN 100.00 for each day of delay in the return.Few readers

• What if the rented items do not fit me? Can I return or exchange them?

  If the dress does not fit, you have 24 hours to return or exchange it for another style (different model, size or date). E-Garderobe will refund you money of unused rental only on a gift card that be used at E-Garderobe platform. The returns or refunds can be only accept, if the security tags are still attached. We don't accept returns or refunds if the item has been worn. Please note that the refund amount does not include shipping and insurance costs. If you want to exchange an item for a difFew readers